Medical Office Telephone Operator

Job overview

The Medical Office Telephone Operator is an onsite, full-time position in Wichita, KS, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Pay is $16–$19 per hour. The role supports Kansas Gastroenterology’s medical office and patient communications. The operator manages incoming calls and patient inquiries, directs callers, and helps with appointment rescheduling. The role also supports accurate patient documentation by creating clinic folders, scanning and filing records, and keeping notes on important calls.

What you'll do

• Answer incoming calls, respond to questions, transfer calls, and take messages
• reschedule provider appointments
• assist patients with inquiries
• create clinic patient folders
• scan and file documents in patient charts
• keep notes on important callers and information.

What we're looking for

Skills & competencies

telephone operator

medical office

patient calls

appointment scheduling

patient records

customer service

wichita ks

kansas gastroenterology

$16–$19/hr

monday–friday

8:00 a.m.–4:30 p.m.

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.

Why this role

Office-based weekday schedule with cross-training for receptionist duties.

About the employer

Kansas Gastroenterology is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.