Senior Member Experience Associate

Job overview

The Senior Member Experience Associate role is onsite in Beaumont, TX. Compensation is not specified. The position supports Rave Financial’s credit union members and branch operations. The associate handles member transactions, helps direct branch resources and lobby flow, supports teller-line associates, and connects members with the credit union staff best suited to their needs. The role contributes to member service and the credit union’s sales and service culture.

What you'll do

• Assist members with cash exchanges, payments, and negotiable instruments
• direct and schedule resources for branch cash flow
• support development of teller-line associates
• manage lobby queues
• liaise between walk-in members and centralized staff
• match member needs with appropriate credit union employees.

What we're looking for

Skills & competencies

senior member experience associate

beaumont tx

rave financial

full-time

credit union

member transactions

cash operations

teller support

lobby service

fraud prevention

Work arrangement

• Weekend coverage required

Why this role

Requires one to three years of similar or related experience; one year as a Member Experience Associate II is recommended.

About the employer

Rave Financial is hiring for this role. Industry: Credit Unions. Sector: 52.