Customer Service Coordinator

Job overview

The Customer Service Coordinator role is onsite in Greenville, SC, with a Monday–Friday schedule from 8:00 AM to 4:00 PM. Compensation is $20.00 per hour. The coordinator supports Whirlpool customers and installers through CRST’s service operation. This role serves as a first point of contact, handling inquiries, service scheduling, order updates, follow-up, and escalations. Accurate records and coordination with customers, Whirlpool, installers, and CRST teams help resolve issues within service-level timelines.

What you'll do

• Answer inbound customer calls
• provide service time windows and follow-up calls
• process product sales leads
• manage service orders and update Whirlpool systems
• document, track, and escalate issues
• monitor installer escalations
• complete inventory scans and paperwork
• coordinate communication among customers, service teams, and internal departments.

What we're looking for

Skills & competencies

customer service coordinator

greenville sc

installs llc

crst

whirlpool

logistics customer service

inbound calls

service scheduling

order updates

escalation resolution

monday–friday 8 am–4 pm

$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• prescription drug and telemedicine services
• company-paid life and disability insurance
• retirement savings with company match
• paid time off, holidays, and parental leave
• voluntary benefits and employee discounts.

Why this role

Supports Whirlpool customers and installers through CRST’s logistics service operation.

About the employer

Installs LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.