Support Engineer Intern

Job overview

The Support Engineer Intern role is onsite in Independence, OH, and the posting seeks local candidates. Compensation is not specified. The intern supports client systems and assists the Infrastructure Engineering team. The role provides responsive client support, performs preventive maintenance, documents system settings and changes, and monitors alerts. It contributes to reliable client service and infrastructure project work while building technical knowledge and pursuing certifications.

What you'll do

• Provide onsite and remote support to assigned clients
• perform preventive maintenance and monthly reporting
• document client settings and changes
• monitor system alerts
• take ownership of support issues and maintain response times
• assist the Infrastructure Engineering team with project work
• research technologies or task improvements as requested
• study for and complete technical certification examinations.

What we're looking for

Skills & competencies

support engineer intern

independence oh

client support

infrastructure engineering

preventive maintenance

system monitoring

technical certifications

it support

local candidates

loricus

client documentation

Work arrangement

• Weekend coverage required

Why this role

The posting states this is not a development/programming position; a four-year IT or computer systems degree may be in progress, and education, experience, or certifications may substitute for one another.

About the employer

Loricus, Inc. is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.