Client Care Specialist / Intake Coordinator

Job overview

The Client Care Specialist / Intake Coordinator role is onsite in Chesterfield, MO. Compensation is not specified. The position supports Med Resources’ CPAP clients and referral sources through its sleep therapy program. Delmar Gardens is a family-owned, St. Louis-based company that has served the community for 60 years. The specialist coordinates intake and administrative steps that help clients access CPAP equipment and therapy. By verifying orders and insurance, arranging appointments, and communicating with patients and referring professionals, the role supports timely service and accurate documentation.

What you'll do

• Assist with insurance qualifications
• schedule appointments with the therapy team
• educate clients and referral sources about the sleep therapy program and CPAP equipment
• field calls
• process order intake
• contact patients to verify orders and demographic information
• contact referring health professionals about prescriptions and documentation
• verify insurance and request prior authorizations.

What we're looking for

Skills & competencies

client care specialist

intake coordinator

chesterfield mo

the delmar gardens family

onsite

cpap

sleep therapy

order intake

insurance verification

prior authorizations

patient scheduling

referral sources

customer communication

home medical equipment

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and life insurance
• 401(k) with company match
• vacation and sick time
• tuition assistance and loan forgiveness
• daily pay.

Why this role

Knowledge of sleep therapy items, Medicare, and insurance guidelines is a plus.

About the employer

The Delmar Gardens Family is hiring for this role. Industry: Home Health Care Services. Sector: 62.