Customer Service Representative I
Compensation
$14.5 – $14.5 /hr
Employment type
Full-time
Work setting
On-site
Location
El Paso, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative I role is an onsite position located in El Paso, TX. Compensation is $14.50/hour, and the role supports the contact center at Datamark, Inc. This role exists to serve as a key point of contact for customers, addressing inquiries and resolving issues. The representative handles inbound and outbound communications, documents interactions, and collaborates with the team to ensure a positive customer experience.
What you'll do
- Responding to inbound and outbound customer calls and emails in a professional and courteous manner.
- Answering questions, troubleshooting issues, and providing clear, accurate information.
- Documenting customer interactions and updating account details in our systems.
- Resolving customer concerns and escalating complex issues when appropriate.
- Following up to ensure issues are fully resolved and customer expectations are met.
What we're looking for
- Skills & competencies
- full-timeday shiftel paso txdatamarkcustomer servicecontact centersupport$14.50/hronsiteno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k, IRA), Life Insurance, Paid Time Off, Short Term & Long Term Disability
Why this role
$14.50/hr, Career growth
About the employer
Datamark, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 62bc22ff-c2f5-4a5d-9683-80a7886e8f11