Campus Retail Team Lead — Bay Path University Bookstore

Job overview

The Campus Retail Team Lead role is onsite in Longmeadow, MA. The stated pay is $18–$22 per hour. Follett operates campus stores and supports learning and education. The team lead supports store operations and sales while helping deliver an engaging customer experience. The role coordinates daily and peak-period activities, supports team members through training and scheduling, maintains store standards, and works with campus partners on store operations and events.

What you'll do

• Execute store plans, promotions, and events
• review financials with store leadership
• operate registers and store systems
• handle cash and deposits
• maintain inventory, store organization, and visual merchandising
• support shipping and receiving and course-material activities
• supervise, train, onboard, and schedule team members
• address customer issues and feedback
• and communicate with campus partners.

What we're looking for

Skills & competencies

campus retail team lead

follett

bay path university bookstore

longmeadow ma

$18–$22/hr

retail operations

campus store

team supervision

customer service

sales and merchandising

course materials

minimal travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, voluntary insurance, 401(k) with company match up to 4%, 80 hours of vacation and sick days, 10 paid holidays, and quarterly bonus plan.

Why this role

The posting lists an hourly pay range of $18–$22, full-time benefits, and minimal travel of less than 10%.

About the employer

Follett is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.