Casino Services Representative

Job overview

The Casino Services Representative works onsite at Westgate Las Vegas Resort & Casino in Las Vegas, NV. Compensation is not specified. Westgate Resorts describes the property as a resort and casino with restaurants, entertainment, and a large race and sports book. The representative contacts inactive casino customers to encourage reservations and coordinates accommodations and other requested amenities. The role also assists casino hosts, maintains guest information, and helps resolve guest needs while following operating procedures and gaming regulations.

What you'll do

• Contact inactive casino customers by telephone regarding reservations
• coordinate reservations, accommodations, limousine service, and amenities
• assist casino hosts and issue comps
• answer calls and provide guest assistance
• document exceptions to procedures or gaming regulations
• maintain current guest information
• coordinate with hotel and casino departments
• maintain confidentiality.

What we're looking for

Skills & competencies

casino services representative

guest reservations

casino hosts

guest services

telephone support

hotel and casino

las vegas nv

westgate resorts

guest information

comps

customer satisfaction

confidentiality

gaming regulations

Work arrangement

• Weekend coverage required

Why this role

Supports casino hosts and coordinates guest reservations, accommodations, limousine service, and other amenities.

About the employer

Westgate Resorts is hiring for this role. Industry: Casino Hotels. Sector: 72.