Patient Care Technician (Collections)

Job overview

Compensation is $21 per hour. The Patient Care Technician (Collections) is an onsite role based in Boston, MA. 55/hour rate and $3,000 sign-on bonus mentioned in the posting, which supports the American Red Cross's vital humanitarian mission. This role exists to facilitate the collection of lifesaving blood donations by providing compassionate care and support to donors. The Patient Care Technician ensures a positive donor experience by managing the donation process, maintaining safety standards, and collaborating with the team to support community blood drives.

What you'll do

• Welcome and support blood donors throughout the donation process.
• Build meaningful connections and provide outstanding customer service.
• Collect blood and manage blood products following safety and quality standards.
• Work with teammates to create a positive donor experience.
• Set up and tear down equipment at mobile blood drive locations.
• Drive Red Cross or personal vehicles to community blood drive locations.

What we're looking for

Skills & competencies

full-time

day shift

boston ma

american red cross

patient care technician

no degree required

customer service

blood collection

onsite

sign-on bonus

$20.55/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, 401(k) with up to 6% Match, Generous PTO & Paid Holidays, Paid Family Leave, Flexible Spending & Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, Recognition & Service Awards

Why this role

Paid training provided; no prior healthcare experience required.

About the employer

American National Red Cross is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.