Student Support Liaison

Job overview

The Student Support Liaison is an onsite role based in Fort Mitchell, KY, with a pay range of $23.00 to $25.00/hr. This position supports Chamberlain University students by providing holistic, student-centered support across various service areas. The role exists to promote student persistence by proactively engaging students and removing barriers to their success. It contributes to the university's mission by collaborating with other departments to ensure timely resolution of student inquiries and fostering a supportive learning environment.

What you'll do

• Respond to student inquiries, assist with appointment scheduling and portal navigation, facilitate campus events, and identify process improvements to enhance the student retention journey.

What we're looking for

Skills & competencies

full-time

day shift

fort mitchell ky

student support

higher education

retention

student services

onsite

no on-call

$23-$25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life and disability insurance, 401k Retirement Program with 6% employer match, 15 Days of Paid Vacation, 12 Paid Holidays + 2 floating holidays.

Why this role

Requires 1+ year of higher education or customer service experience; hybrid schedule with four in-office days per week.

About the employer

Chamberlain University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.