Automotive Service Manager
Employment type
Full-time
Work setting
On-site
Location
Birmingham, AL
Schedule
Day shift
Posted
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Job overview
The Automotive Service Manager works onsite in Birmingham, AL; compensation is described as competitive, with a base salary and performance bonuses, but no numeric amount is specified. The role leads daily operations at a new, high-capacity Ford service facility.
What you'll do
- Oversee service department operations and workflow among advisors, technicians, dispatch, parts, and warranty
- monitor productivity, efficiency, and labor rates
- manage staffing and technician utilization
- maintain service processes
- resolve escalated customer concerns and improve satisfaction
- recruit, train, and develop staff
- manage budgets and expenses
- track performance metrics
- drive revenue through maintenance programs and service campaigns
- and oversee warranty documentation, compliance, and shop safety.
What we're looking for
- Skills & competencies
- automotive service managerstivers automotive groupbirmingham alford serviceservice department operationsteam leadershipcustomer experiencetechnician productivitywarranty administrationshop safetyperformance bonuses
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, and vision insurance
- paid time off and holidays
- career advancement opportunities.
Why this role
Leadership role at a new, high-capacity Ford service facility. Ford dealership experience and experience managing a large service facility are preferred.
About the employer
Stivers Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- General Automotive Repair
- Occupation code
- 11-1021.00
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Listing ID: 6267142a-37b6-425d-8707-93c68c59b22e