General Manager – Hotel Operations

Job overview

The General Manager – Hotel Operations role is onsite in Pooler, GA; the posting states that the position is not conducive to remote work. Compensation is not specified. The role oversees the hotel’s Front Office, Housekeeping, Maintenance, and Food and Beverage operations. The manager leads daily hotel operations, staffing, budgets, and service standards to keep the property aligned with ownership and brand guidelines. The role also supports guest satisfaction, team development, and the hotel’s financial and operational performance.

What you'll do

• Oversee hotel departments, staffing, personnel, budgets, and financial controls
• resolve escalated guest concerns
• hire, train, coach, and develop associates
• manage scheduling, payroll, inventory, and orders
• monitor costs and financial objectives
• inspect rooms and public areas
• and ensure equipment, safety, cleanliness, and service standards are maintained.

What we're looking for

Skills & competencies

general manager

hotel operations

pooler ga

element by westin

front office

housekeeping

maintenance

food and beverage

guest service

budget management

weekend schedule

periodic overnight travel

Work arrangement

• Weekend coverage required

Why this role

The posting says the role may require work on any day or shift, including weekends, and periodic overnight travel.

About the employer

Element by Westin is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.