Customer Service Representative

Job overview

The Customer Service Representative role is an onsite, full-time position in Rolla, MO, paying $16 per hour. MidAmerican Title Loans’ posting describes LoanMax Title Loans as providing short-term loans with straightforward terms and a fast process. The representative assists prospective borrowers and current customers with loan questions, vehicle evaluations, applications, accounts, and payments. The role supports accurate account handling and respectful customer service while following company policies and applicable laws.

What you'll do

• Assist customers in person and by phone
• explain loan products, terms, and payment options
• evaluate vehicles and process loan applications
• manage customer accounts and payments
• enter data and maintain records
• make courtesy reminder calls as needed
• comply with company policies and applicable laws.

What we're looking for

Skills & competencies

customer service representative

title loans

customer accounts

loan applications

rolla mo

midamerican title loans

$16/hr

full-time

monday–friday

rotating saturdays

no sundays

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Six paid holidays, paid vacation, paid on-the-job training, career growth opportunities, and medical, dental, vision, and other voluntary benefits beginning on the 91st day, subject to plan terms and eligibility.

Why this role

Store schedule is Monday–Friday, 10:00 AM–6:00 PM, with rotating Saturdays, 9:00 AM–2:00 PM; no Sundays.

About the employer

MidAmerican Title Loans is hiring for this role. Industry: Consumer Lending. Sector: 52.