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Interactive Teller Machine (ITM) Teller

Widget Financial · Erie, PA · Credit union member services and operations

Employment type

Full-time

Work setting

On-site

Location

Erie, PA

Schedule

Day shift

Posted

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Job overview

The Interactive Teller Machine (ITM) Teller role is onsite in Erie, PA. Compensation is not specified. Widget Financial’s credit union team provides members with transaction services and product guidance. The teller handles video interactions and transactions, reviews ATM and mobile check deposits, processes inbound mail, and helps address ITM faults. The role supports accurate, courteous member service while communicating potential fraud concerns and coordinating technical service when needed.

What you'll do

  • Handle video teller interactions and process transactions accurately
  • assess member needs, provide product guidance, and cross-sell
  • review ATM and mobile check deposits
  • communicate suspected fraud and trends to relevant colleagues
  • process and distribute inbound mail
  • monitor ITM faults and coordinate troubleshooting
  • conduct video teller transactions and guide staff as needed.

What we're looking for

Skills & competencies
itm teller
erie pa
full-time
credit union
video teller
member service
transaction processing
atm deposits
mobile check deposits
fraud prevention
inbound mail
itm operations
widget financial
weekend work
Work arrangement
  • Weekend coverage required

Why this role

Combines video teller service with deposit review, inbound mail processing, and ITM fault coordination.

About the employer

Widget Financial is hiring for this role. Industry: Credit Unions. Sector: 52.

Additional details

Industry sector
52
Industry
Credit Unions
Occupation code
43-3071.00
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