Customer Service Representative — Business Development Center

Job overview

The Customer Service Representative role is onsite in Winter Park, FL, with a flexible schedule that may include evenings, weekends, and holidays. Starting pay is $15 per hour, with a monthly bonus. The role supports the Business Development Center at Holler and Classic Family of Dealerships, a family-owned dealership group serving Central Florida and Columbia, South Carolina. The representative handles customer inquiries and service scheduling, helping customers connect with the appropriate department and maintain their vehicles. The role also supports service follow-up and customer retention through clear, courteous communication.

What you'll do

• Answer inbound calls and address inquiries, schedule appointments, or transfer calls
• check recalls and parts availability
• collect customer data and review service history
• maintain product knowledge
• make outbound service reminder and recall calls
• follow company policies and provide courteous customer service.

What we're looking for

Skills & competencies

customer service representative

business development center

winter park fl

automotive dealerships

full-time

starting at $15/hr

monthly bonus

inbound calls

appointment scheduling

service reminders

customer service

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, employee assistance program, health, dental, vision, and life insurance, flexible spending account, paid time off after six months, referral program, and associate discounts.

Why this role

Bilingual English/Spanish ability is a plus, not a requirement. Valid driver’s license and reliable transportation are required.

About the employer

Automotive Services Network is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.