Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Hamburg, NJ, with pay of $17 per hour. The position supports Crystal Springs Resort’s guest services by creating a positive first impression and responding to guest requests. The agent manages guest arrivals and departures, billing questions, reservations, and cash transactions while sharing information about the resort and surrounding area. The role helps ensure guests receive courteous, professional assistance throughout their stay.

What you'll do

• Check guests in and out
• address billing questions and post charges
• troubleshoot guest requests and concerns
• enter reservations, monitor availability, and take reservation calls as needed
• manage cash transactions and a personal cash bank
• stay informed about the resort and surrounding area.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in

check-out

reservations

guest relations

hamburg nj

crystal springs resort

$17/hr

part-time

dining discount

retail discount

spa discount

complimentary golf

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounted Minerals Sports Club membership, 30% dining and retail discount, 30% spa discount, discounted hotel stays, discounted event and festival admission, and complimentary golf.

Why this role

Part-time position; overnight availability is a plus, and hotel front desk experience is preferred.

About the employer

CS RESORT MANAGER is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.