Medical Support Assistant

Job overview

The Medical Support Assistant role is onsite in Santa Fe, NM, with an annual salary of $50,000–$60,000. The position is located at Santa Fe Indian Health Service and supports patient services and clinical staff. The assistant helps patients navigate appointments and records while supporting providers with administrative and examination-related tasks. Accurate records, responsive communication, and HIPAA-compliant handling of information contribute to coordinated patient care.

What you'll do

• Answer calls and address patient questions
• greet patients and visitors
• check patients in, schedule appointments, and update billing information
• facilitate communication between providers, patients, and visitors
• assist doctors and nurses with exams, tests, and supply orders
• manage and scan medical records
• process Release of Information forms
• enter and monitor requests in RPMS/ROI
• search for missing records, conduct quality audits, and prepare records for retirement
• comply with HIPAA.

What we're looking for

Skills & competencies

medical support assistant

santa fe nm

akicita federal

monday–friday

patient services

medical records

hipaa

rpms

vista imaging

release of information

$50,000–$60,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• two weeks of paid time off
• and seven days of paid sick leave.

Why this role

Schedule is Monday through Friday, 40 hours per week, with an estimated 80 hours of overtime per year. The posting requires proficiency with electronic health records, specifically RPMS/Vista Imaging.

About the employer

Akicita Federal, LLC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.