Customer Service Representative

Job overview

The Customer Service Representative role is an onsite, full-time position in Macomb, IL; compensation is not specified. The role supports Domino’s customers and store team. The representative helps customers place and customize orders, answers questions, handles concerns, enters orders, and processes payments. The role also contributes to store readiness by maintaining cleanliness and supporting product preparation and inventory tasks.

What you'll do

• Provide customer service in person and by phone
• assist with orders and menu questions
• promote additional menu items and promotions
• handle inquiries, concerns, and complaints
• enter orders and process payments
• maintain store cleanliness.

What we're looking for

Skills & competencies

customer service representative

full-time

macomb il

domino's franchise

customer orders

phone support

in-person service

order entry

payment processing

upselling

health insurance

401(k)

pizza discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k), pizza discounts, full training, and internal promotion opportunities.

Why this role

Benefits listed include health insurance, 401(k), pizza discounts, full training, and opportunities for internal promotion.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.