Key Account Manager

Job overview

The Key Account Manager is based in Austin, TX, with regular onsite work at client offices throughout the Bay Area and remote or periodic-travel support for accounts outside that region. Compensation is not specified. The role supports Overhaul’s strategic enterprise accounts and its supply-chain visibility, integrity, and security solutions. The manager retains and grows customer relationships by aligning software and services with client needs, negotiating renewals and expansions, and coordinating with internal teams. This work supports account growth, customer experience, and the development of solutions that address client challenges.

What you'll do

• Manage strategic enterprise accounts
• retain relationships and expand use of Overhaul services
• engage executive stakeholders
• negotiate and execute renewals and expansions
• advocate for solutions to customer challenges
• coordinate with operations, marketing, product, engineering, data science, and customer success
• maintain regular onsite presence for assigned Silicon Valley accounts
• travel as needed for accounts outside the region.

What we're looking for

Skills & competencies

key account manager

austin tx

overhaul group

enterprise accounts

account growth

customer retention

supply chain visibility

contract renewals

executive relationships

bay area client offices

cross-functional collaboration

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and well-being benefits, 401(k) matching, caregiver/adoption/family leave, employee assistance program, development and training, flexible PTO, and rotating workplace perks.

Why this role

Requires 5+ years in enterprise revenue generation or account management and prior Fortune 1000 account management; regional and potentially domestic or international travel is required as needed.

About the employer

Overhaul Group Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.