IT Field Support Technician — Warwick

Job overview

The IT Field Support Technician role is an onsite, part-time position in Warwick, RI. Compensation is $40 per call, plus $5 per call per diem. Gr8ttek’s Infrastructure Delivery team provides hardware-focused break-fix services for client products. The technician handles assigned service calls, troubleshooting and repairing equipment while completing related records and managing assets. The work helps clients maintain functioning equipment and receive responsive field support.

What you'll do

• Provide customer break-fix support for designated equipment
• accept and deliver assigned service calls
• complete administrative tasks for each call
• control and return assets and inventory
• communicate clearly and provide customer service
• may provide functional guidance to colleagues.

What we're looking for

Skills & competencies

it field support technician

field specialist

part-time

warwick ri

gr8ttek

hardware support

break-fix repair

troubleshooting

customer service

service calls

asset control

dell certification training

lenovo certification training

Work arrangement

• Weekend coverage required

Benefits & perks

• $40 per call and $5 per call per diem
• Dell and Lenovo certification training at no cost.

Why this role

Dell and Lenovo certification training is offered at no cost. The role requires travel by personal vehicle to client locations and ownership of a basic repair tool kit.

About the employer

Gr8ttek, LLC is hiring for this role. Industry: All Other Support Services. Sector: 56.