WFS Team Member Support Specialist

Job overview

The WFS Team Member Support Specialist role is onsite in Spokane, WA. Pay is $25–$27 per hour, depending on experience. Within Goodwill’s GoodLife program, the role provides resources, referrals, and support to Goodwill team members to promote independence and workplace and personal stability.

What you'll do

• Work with team members to identify needs and priorities and develop action plans
• gather and document demographic and referral information in the EHR
• identify and refer to Goodwill and community resources
• provide direct support, coaching, and mentoring
• maintain knowledge of community resources and partner relationships
• follow up on active cases and close cases when goals are met or at the team member’s request
• maintain confidentiality
• travel between GIIN locations
• participate in meetings, training, quality assurance, and reporting.

What we're looking for

Skills & competencies

wfs team member support specialist

goodwill industries of the inland northwest

spokane wa

onsite

goodlife program

team member support

case management

resource referrals

coaching and mentoring

ehr documentation

$25–$27/hr

travel between locations

occasional evenings or weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Employment benefits are referenced in the posting
• details are provided through the employer’s benefits information.

Why this role

Requires a bachelor’s degree or two years of case management, navigator, or mentor experience and/or training, Health Care Authority Certified Peer Specialist certification (or ability to obtain within 90 days), or an equivalent combination. Occasional evenings or weekends may be scheduled with supervisor approval. Travel between GIIN locations is required.

About the employer

Goodwill Industries of the Inland Northwest is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.