Plumbing Dispatcher / Customer Service Representative

Job overview

Compensation is $20–$28 per hour. The Plumbing Dispatcher / Customer Service Representative works onsite in Pacifica, CA. ; the posting describes it as a competitive hourly wage. The role supports Works Plumbing's plumbing maintenance, repair, drain-cleaning, and water-heater services. The representative handles incoming client calls, helps address plumbing needs, and dispatches service calls to field technicians. Careful scheduling and client updates help provide prompt service and make effective use of technicians' time and mileage.

What you'll do

• Receive incoming client calls and assist with plumbing needs
• dispatch service calls to field technicians
• schedule calls for prompt, convenient service and efficient technician time and mileage
• keep clients informed
• communicate with clients and technicians.

What we're looking for

Skills & competencies

plumbing dispatcher

customer service representative

works plumbing

pacifica ca

flexible schedule

no mandatory weekend work

optional saturday shift

no mandatory on-call

dispatch

scheduling

field technician coordination

on-the-job training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and life insurance
• paid vacation
• paid time off
• on-the-job training.

Why this role

Flexible schedules; no mandatory Saturday or Sunday work and no mandatory on-call, with an optional Saturday shift. Benefits include medical, dental, and life insurance, paid vacation, PTO, and on-the-job training.

About the employer

Works Plumbing is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.