Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Alexandria, VA. Compensation is $45,000–$50,000 per year. The role supports Stephanie Hernandez - State Farm Agent and the community members served by the agency. The representative answers customer inquiries, provides policy information, assists with policy changes, processes claims, and maintains accurate interaction records. The work helps deliver customer experiences that support agency growth and coordinate customer needs with the agency team.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

insurance customer service

policy information

policy changes

claims processing

customer records

alexandria va

stephanie hernandez state farm agent

full-time

$45k–$50k per year

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

Why this role

License reimbursement, performance-based bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

About the employer

Stephanie Hernandez - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.