Assistant Front Office Manager

Job overview

The Assistant Front Office Manager role is onsite in Pittsburgh, PA. Compensation is not specified. At the Hyatt Regency Pittsburgh International Airport, the role supports front office operations and guest services. The assistant manager helps coordinate front desk staff and daily workflows so guests receive consistent service. The role contributes to guest satisfaction by resolving concerns, coordinating with other departments, and supporting staff training and operational procedures.

What you'll do

• Assist with daily front office operations, including check-in and check-out
• supervise and support front desk staff
• handle guest inquiries, complaints, and special requests
• coordinate with housekeeping, maintenance, and other departments
• assist with staff scheduling, training, and performance evaluations
• monitor billing and cash handling
• and contribute to front office procedures and service improvements.

What we're looking for

Skills & competencies

assistant front office manager

hotel operations

front desk

guest services

check-in and check-out

staff supervision

property management systems

pittsburgh pa

hyatt regency

hospitality

guest satisfaction

Work arrangement

• Weekend coverage required

Why this role

Minimum qualifications include a high school diploma or equivalent, at least two years of hotel front office experience, supervisory or assistant managerial experience, and familiarity with front office software and property management systems.

About the employer

Hyatt Regency Pittsburgh International Airport is hiring for this role. Industry: Other Airport Operations. Sector: 48.