Quality Assurance Analyst

Job overview

The Quality Assurance Analyst role is onsite at Citizens, Inc.’s headquarters in Austin, TX. Compensation is not specified. Citizens provides life insurance solutions in the United States and internationally through its insurance subsidiaries. The analyst designs and executes tests to assess software and systems for quality, usability, performance, and compliance with requirements. By documenting defects, communicating results, and working with development and project teams, the role helps ensure reliable project deliverables and smooth launches.

What you'll do

• Develop and document test plans and cases
• conduct functional, regression, performance, usability, and user acceptance testing as directed
• analyze results and prioritize defects with management and development teams
• document defects in Azure DevOps
• report findings and recommendations
• collaborate with project managers, business analysts, developers, and stakeholders
• verify defect resolutions
• contribute to improvements in testing processes and tools.

What we're looking for

Skills & competencies

quality assurance analyst

software testing

test plans

test cases

regression testing

user acceptance testing

defect tracking

azure devops

austin tx

citizens inc.

software quality

cross-functional collaboration

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• short- and long-term disability
• AD&D
• group term life insurance
• matching 401(k)
• virtual visits
• Employee Assistance Program
• paid time off and holidays.

Why this role

Testing includes functional, regression, performance, usability, and user acceptance testing as directed; Azure DevOps experience and test automation are preferred.

About the employer

Citizens, Inc. is hiring for this role. Industry: Direct Life Insurance Carriers. Sector: 52.