Operations Specialist I, Life Sciences

Job overview

The Operations Specialist I, Life Sciences role is described as fully remote in the United States; the listing location is Washington, DC. Pay is $20–$24 per hour. Airspace coordinates time-critical logistics, including deliveries of transplant organs and critical machinery components, through a technology-enabled freight network. The specialist sets up and tracks sensitive orders, communicates proactive updates, and resolves delivery issues. The role supports reliable, time-sensitive shipments by monitoring milestones, coordinating driver coverage, and responding to customer communications.

What you'll do

• Set up orders using standard practices and client-specific instructions
• confirm milestones are completed accurately and on time
• use airline booking and tracking websites
• communicate delays and updates to customers
• identify alternatives to meet delivery times
• escalate issues
• update airway bills
• source driver coverage
• handle inbound and outbound calls, texts, and emails
• place orders for customers unable to use the portal
• meet phone availability and customer service metrics.

What we're looking for

Skills & competencies

operations specialist i

life sciences logistics

remote in the us

airspace

time-critical logistics

order tracking

customer updates

airline booking

driver coordination

airway bills

$20–$24/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental care plan options
• 401(k) company contribution program
• professional learning and training reimbursements.

Why this role

The posting describes the role as flexible to be hybrid in Carlsbad, CA or fully remote in the U.S.; the structural listing identifies it as fully remote. The operations team is described as the company’s backbone, with work that can affect life-critical deliveries.

About the employer

Archetype is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.