Account Executive, Customer Operations

Job overview

The Account Executive, Customer Operations role is onsite in Holton, KS, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified. The position reports to the Manager of Customer Operations and supports Giant Communications’ telecommunications sales activity. The account executive develops customer relationships and sells services to meet customer needs and monthly goals. By managing accounts, renewals, prospecting, and sales follow-through, the role contributes to revenue growth and customer satisfaction.

What you'll do

• Manage assigned accounts and renewals
• develop new business through prospecting and company leads
• secure signed service contracts
• maintain accurate CRM records
• provide forecasts and sales metrics
• upsell existing customers
• prepare sales information and presentations
• qualify leads and customer needs
• coordinate sales expectations with service delivery dates
• stay current on telecommunications developments.

What we're looking for

Skills & competencies

account executive

customer operations

telecommunications

sales

account management

renewals

crm

holton ks

giant communications

monday–friday

frequent travel

Work arrangement

• Weekend coverage required

Why this role

The posting specifies frequent travel, including some overnight travel, and a full-time Monday–Friday office schedule.

About the employer

Giant Communications is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.