Patient Services Representative

Job overview

The Patient Services Representative role is an onsite position supporting Main Street and Harbour View locations in Suffolk, VA. Compensation is not specified. The role supports patient-facing operations for 1Foot 2Foot, powered by Weil Foot & Ankle Institute, whose stated mission is to improve quality of life through patient-centered foot and ankle care. The representative helps patients move smoothly through visits by greeting and checking them in, addressing individual concerns, collecting insurance and payment information, and supporting checkout and administrative workflows. The role is also cross-trained on medical assistant responsibilities to provide support as needed.

What you'll do

• Greet and check in patients, assist with individual concerns, and collect relevant information including insurance overview, copay and deductible assignment, and open balances.
• Perform administrative tasks and cross-train on medical assistant responsibilities to provide support as needed.
• The posting lists a Monday-through-Friday schedule.

What we're looking for

Skills & competencies

patient services representative

balance health

suffolk va

patient check-in

appointment support

insurance information

copay collection

administrative support

medical assistant cross-training

monday–friday

healthcare

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• HSA with employer contribution
• FSA
• generous PTO
• 401(k) with a 3% match
• employee assistance program
• life and AD&D insurance
• short- and long-term disability.

Why this role

The posting requires a high school diploma or GED and offers medical, dental, and vision plans, employer-contributed HSA, FSA, PTO, 401(k) with a 3% match, employee assistance, life and AD&D insurance, and short- and long-term disability coverage.

About the employer

Balance Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.