Front Desk / Patient Services Coordinator

Job overview

The Front Desk / Patient Services Coordinator role is onsite in Basking Ridge, NJ. The full-time schedule is Monday–Friday, either 5:30 a.m.–1:30 p.m. or 8:30 a.m.–4:30 p.m., with one weekend per month and one holiday per year. Pay is $21.50 per hour. The role supports IVIRMA North America’s fertility clinics. The coordinator welcomes patients, guides them through visits, and coordinates with care teams and departments. The role also handles scheduling, payments and insurance information, medical-record requests, phones, and front-desk administration to support a positive patient experience.

What you'll do

• Welcome and greet patients and visitors
• answer questions and help patients through visits
• follow appointment templates and address schedule conflicts
• collect payments and coordinate insurance information
• work with care teams
• process medical-record requests
• answer phones and handle filing and fax sorting
• schedule and confirm appointments
• maintain front desk and waiting areas and order supplies.

What we're looking for

Skills & competencies

patient services coordinator

front desk

fertility clinic

basking ridge nj

full-time

monday–friday

5:30 a.m.–1:30 p.m.

8:30 a.m.–4:30 p.m.

one weekend per month

$21.50 per hour

patient scheduling

ivirma

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance options
• 401(k)
• paid time off and holidays
• life insurance
• long-term disability and AD&D
• flexible spending accounts
• Employee Assistance Program
• and tuition reimbursement.

Why this role

The schedule includes two weekday shift options and one weekend per month.

About the employer

IVI RMA North America is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.