Retail Services Manager, HVAC, Plumbing and Electrical
Employment type
Full-time
Work setting
On-site
Location
Apex, NC
Schedule
Day shift
Posted
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Job overview
The Retail Services Manager role is onsite in Apex, NC. Compensation is not specified. The position leads Maynor Service Company’s residential HVAC, plumbing, and electrical service operations.
What you'll do
- Lead daily service, maintenance, replacement, and installation operations
- supervise and develop department supervisors
- monitor revenue, profitability, productivity, customer satisfaction, and conversion metrics
- support recruiting and retention
- coordinate with dispatch, customer service, warehouse, and purchasing
- address escalated customer concerns
- ensure policy, safety, licensing, and regulatory compliance
- and manage performance plans and continuous improvement.
What we're looking for
- Skills & competencies
- retail services managerapex ncmaynor service companyhvacplumbingelectricalresidential servicesoperations leadershipcustomer satisfactionteam developmentsafety compliance
- Work arrangement
- Weekend coverage required
Why this role
Requires a high school diploma or equivalent and at least five years of leadership experience in HVAC, plumbing, electrical, or residential service operations. Postsecondary education in a related field is preferred.
About the employer
Maynor Service Company is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 609f0da9-685c-43c1-8520-26471df0c606