Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Long Beach, CA, with stated compensation of $55,000–$75,000 per year. The role supports the growth of Jose Olguin’s insurance agency by delivering customer experiences and serving community members; the posting seeks bilingual Spanish candidates. The representative manages customer inquiries, maintains records, supports retention strategies, and coordinates with other departments. These activities help address customer needs and reinforce agency relationships and growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to ensure customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer service

customer retention

customer records

bilingual spanish

long beach ca

jose olguin state farm agent

full-time

$55k–$75k/year

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits listed include performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting seeks bilingual Spanish candidates.

About the employer

Jose Olguin - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.