Visitor Management Specialist

Job overview

The Visitor Management Specialist role is onsite in Washington, DC, at the St. Elizabeths Campus. Compensation is not specified. The position supports the Federal Protective Service Visitor Management and Access Control program, which oversees visitor access and facility safety. The specialist processes and reviews visitor access requests, conducts database inquiries, and coordinates with agency representatives and stakeholders. The work supports controlled access, visitor safety, and campus operations, including events and construction-related coordination.

What you'll do

• Verify visitors in the Visitor Management System and check government-issued identification when required
• issue approved parking passes
• answer visitor-management calls and emails
• conduct NCIC background checks and secondary database inquiries
• review and adjudicate access requests under established policies. Coordinate event and construction-related visitor management, brief visitors on access procedures, and protect personally identifiable information.

What we're looking for

Skills & competencies

visitor management specialist

washington dc

gtangible corporation

federal protective service

access control

secret clearance

visitor management system

ncic

nlets

background checks

st. elizabeths campus

customer service

Work arrangement

• Weekend coverage required

Why this role

The position requires Secret clearance and at least three years of visitor-management experience in facilities with controlled access; NCIC/NLETS experience is highly desired.

About the employer

gTANGIBLE Corporation is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.