Inside Sales Representative

Job overview

The Inside Sales Representative role is onsite in Austin, TX. Compensation is not specified. The role supports Salient Systems, which develops video management and surveillance software for enterprise and security customers. The representative manages partner accounts, renews recurring agreements, and identifies opportunities to expand customer use of the product portfolio. Through customer contact, account planning, and coordination with support and sales colleagues, the role contributes to retention and quarterly revenue growth.

What you'll do

• Maintain customer contact and support service maintenance agreement renewals
• follow outreach checkpoints
• prepare renewal proposals
• position multi-year agreements
• maintain renewal pipeline data in Salesforce
• identify upsell and cross-sell opportunities
• conduct customer business planning and system reviews
• manage the sales cycle for assigned small and medium-sized business accounts
• coordinate with technical support and sales colleagues.

What we're looking for

Skills & competencies

inside sales representative

austin tx

salient systems

video management software

surveillance software

partner accounts

renewals

upselling

salesforce

customer retention

Work arrangement

• Weekend coverage required

Why this role

The role includes partner account management, renewals, and expansion opportunities across cloud, analytics, hardware, and software products; 0–2 years of related experience is listed.

About the employer

Salient Systems Corp is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.