Temporary Patient Office Assistant

Job overview

The Temporary Patient Office Assistant role is onsite in New York, NY. Compensation is $21.97–$23.62 per hour. Harlem United’s Upper Room AIDS Ministry provides primary, specialty, dental, and wellness care through a Federally Qualified Health Center in Harlem. The assistant supports clinic access and front-office operations by welcoming and registering patients, coordinating appointments and referrals, verifying insurance, and maintaining accurate records. The role helps patients navigate clinic processes while protecting confidential health information.

What you'll do

• Welcome patients and provide customer service
• check in and check out patients and manage cancellations and rescheduling
• verify demographics and insurance and enter information into the electronic medical record
• schedule appointments and coordinate referrals
• explain coverage and fees
• maintain provider schedules
• answer and direct calls
• collect and reconcile payments
• maintain patient records and scan documents
• support patient portal enrollment
• handle concerns and escalate issues
• follow confidentiality requirements.

What we're looking for

Skills & competencies

temporary patient office assistant

new york ny

harlem united

patient registration

clinic front office

appointment scheduling

insurance verification

electronic medical records

patient referrals

cashiering

hiv/aids services

$21.97–$23.62/hour

healthcare administration

Work arrangement

• Weekend coverage required

Why this role

The posting requires an associate degree in a healthcare-related program or equivalent college credits, five years of medical or dental office experience, and three years of managed-care and medical-billing experience. Bilingual English/Spanish or English/French ability is a plus.

About the employer

Harlem United Community AIDS Center Inc is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.