Front Desk Receptionist, Bilingual Spanish, Part-Time

Job overview

The part-time Front Desk Receptionist, Bilingual Spanish role is onsite in Miami, FL. Compensation is not specified. America's Best is an optical retailer combining eyewear and eye care, with a stated mission of making quality eye care and eyewear more affordable and accessible. The receptionist welcomes customers, supports patient scheduling and records, and helps maintain an orderly flow through the store. By handling calls, appointment coordination, insurance-plan information, and customer updates, the role supports a smooth customer and patient experience.

What you'll do

• Greet and welcome customers
• support customer service while following safety protocols
• help maintain customer flow
• answer, screen, and forward calls
• process managed care plans and obtain insurance information as needed
• provide basic accurate information
• schedule and confirm appointments, follow-up visits, and classes
• file patient records and prepare files for upcoming appointments
• check order status and notify customers of arrivals or delays
• maintain the reception area
• sort and distribute mail and deliveries
• maintain office-supply inventory
• attend mandatory communication meetings.

What we're looking for

Skills & competencies

front desk receptionist

bilingual spanish

part-time

miami fl

onsite

optical retail

customer service

patient records

appointment scheduling

managed care plans

phone support

sunday closed

america's best

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) retirement savings with company match, stock purchase plan, paid sick time, parental leave, employee eyewear discount, college scholarship program, training programs, educational courses, and career advancement opportunities.

Why this role

Fluency in reading and speaking both English and Spanish is required. The store is closed every Sunday; receptionist or front-office experience is preferred but not required.

About the employer

America's Best is hiring for this role. Industry: All Other Health and Personal Care Retailers. Sector: 45.