Medical Office Specialist

Job overview

The Medical Office Specialist role is onsite in Franklin, NC; compensation is not specified. KidzCare's offices aim to provide high-quality, compassionate health care to families and make patient encounters pleasant and informative. The specialist serves as a first point of contact for families and supports clinic operations through reception, scheduling, insurance verification, and patient-account updates. The role helps coordinate patient flow and communication between families, providers, and clinical staff while protecting patient privacy.

What you'll do

• Greet patients and visitors in person and by phone
• answer calls
• register new patients and update demographics
• notify providers of arrivals and communicate delays
• respond to inquiries and provide records as requested
• scan information into electronic medical records
• verify insurance
• collect copays or service charges
• schedule appointments
• maintain reception and lobby areas
• coordinate with clinical and administrative staff to resolve concerns and follow up
• comply with HIPAA and practice policies.

What we're looking for

Skills & competencies

medical office specialist

franklin nc

kidzcare

full-time

patient reception

appointment scheduling

insurance verification

patient accounts

electronic medical records

hipaa

family-focused care

compensation not specified

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• matching 401(k)
• annual merit increases
• mental health and counseling programs
• dental and orthodontic coverage
• vision insurance
• health coverage with low premiums
• short-term disability
• virtual health and wellness access.

Why this role

Benefits include paid time off, matching 401(k), annual merit increases, mental health and counseling programs, dental and orthodontic coverage, vision insurance, health coverage with low premiums, short-term disability, and virtual health and wellness access.

About the employer

KidzCare is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.