Military Services Specialist

Job overview

Military Services Specialist This is an onsite position in Minot Air Force Base, ND. Compensation is not specified. American National Red Cross is a humanitarian organization dedicated to preventing and relieving suffering. This role focuses on managing and administering services for United States military members, veterans, and their families, supporting the Service to Armed Forces and International Services Division mission.

What you'll do

• Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.
• Support the delivery of International Services programs and services.
• Provide support, development, and/or leadership guidance to all volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
• Relationship Management and Community Outreach: Serves as the “face” of the Red Cross at assigned location.
• Builds strong relationships with military leadership, key organizations, and community leaders.
• Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross.
• Outreach includes command meetings, education briefings, presentations, or information sessions.
• Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service.
• Volunteer Management: Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.
• Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.
• When volunteers are unavailable, the manager is responsible in delivering the mission specific services.
• Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.
• Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S.
• programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.
• Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint.
• Service Delivery Management: Ensures the consistent delivery of SAF and IS U.S.
• services to all clients in their area.
• Provides supervision of volunteer Service Delivery staff.
• Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.
• Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.
• Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S.
• initiatives.
• Manages support services to military members and their families to include family follow-up information and referrals, and other related services.
• Provides support for the emergency communications center with local information, as appropriate.
• Develops outreach strategies aimed at promoting International Services U.S.
• programs to the community and ensuring the local community is aware of what programs and services are available.
• Financial and Reporting Management: Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services.
• Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.

What we're looking for

Education

Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.

Experience

5 years minimum related experience in program management or related field is required.

Skills & competencies

full-time

services to the armed forces programs

minot air force base nd

american national red cross

specialist

volunteer management

community outreach

program management

military support

veteran support

Benefits & perks

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO
• Holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

About the employer

American National Red Cross is hiring for this role. Industry: Other Social Advocacy Organizations. Sector: 81.