Showroom Coordinator (Floater)

Job overview

The Showroom Coordinator (Floater) is an onsite role serving showrooms in Naperville, Burr Ridge, and Arlington Heights, Illinois. The stated pay is $21–$24 per hour, based on experience. The coordinator helps Next Door & Window provide a welcoming customer experience across its showrooms. This role serves as a first point of contact for showroom visitors and supports customer visits, product selection, appointment coordination, and daily showroom operations. It helps customers get informed and connected with the company’s products, services, and in-home estimate appointments.

What you'll do

• Welcome showroom guests
• schedule appointments and coordinate customer visits
• respond to inbound calls, emails, and live chats
• help customers with product selections and questions
• learn products and installation processes
• follow up on customer questions and concerns
• coordinate leads and complimentary in-home estimates
• maintain the showroom and current product displays and materials
• assist with events, open houses, and home shows
• support daily showroom operations.

What we're looking for

Skills & competencies

showroom coordinator

floater

customer service

showroom operations

appointment scheduling

product selection

in-home estimates

naperville il

burr ridge il

arlington heights il

next door & window

$21–$24/hr

performance-based bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus opportunities, 401(k) with profit sharing, health and dental benefits, paid holidays, paid vacation, and a Flexible Spending Account.

Why this role

Floater schedule: Naperville two days per week, Burr Ridge two days per week, and Arlington Heights one day per week. Customer service, retail, inside sales, showroom, or hospitality experience is a plus.

About the employer

Next Door & Window is hiring for this role. Industry: Glass and Glazing Contractors. Sector: 23.