EMR Support Specialist II

Job overview

The EMR Support Specialist II role is based in Corfu, NY, with travel to Oak Orchard Health sites as needed. Pay is $25–$27 per hour. Oak Orchard Community Health Center provides community health services. The specialist supports the accuracy and day-to-day maintenance of the electronic health record and provides Level 2 help desk support to staff. The role helps clinical teams use the system effectively by resolving issues, maintaining records, and correcting data inconsistencies.

What you'll do

• Maintain clinical systems knowledge
• troubleshoot system issues and support employees
• clean up patient panels
• update referring physician records
• maintain National Drug Code data
• answer eCW help desk tickets
• support EMR data accuracy and consistency
• travel to health sites for onsite support
• teach users individually and in groups.

What we're looking for

Skills & competencies

emr support specialist ii

electronic health records

it help desk

ecw

data accuracy

patient panel cleanup

clinical systems

corfu ny

oak orchard community health center

$25–$27/hour

onsite support

travel to health sites

evenings and weekends may be required

Work arrangement

• Weekend coverage required

Why this role

The role is within the IT Help Desk and reports to the EMR Optimization and Training Manager; some evenings and weekends may be required.

About the employer

Oak Orchard Community Health Center is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.