Bilingual Collection Representative (Remote)

Job overview

The Bilingual Collection Representative role is fully remote for candidates who reside in Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Texas, South Carolina, or North Carolina. Compensation is $20 per hour during virtual training, then $17 per hour plus performance-based bonus or commission after training. RevCycle and Alliance Collection Agencies handle consumer accounts, including past-due medical balances. The representative handles inbound and outbound calls, negotiates payment arrangements, documents account activity, and follows applicable legal and compliance requirements. The role helps consumers resolve outstanding balances with dignity and professionalism while meeting quality, compliance, and collection performance measures.

What you'll do

• Handle high-volume inbound and outbound calls
• negotiate payment arrangements within guidelines
• meet quality, compliance, and collection metrics
• document account activity accurately
• follow applicable laws and standards
• use collection systems and multiple computer applications
• protect sensitive personal and health information.

What we're looking for

Skills & competencies

bilingual collection representative

remote

medical balance collections

inbound and outbound calls

payment negotiation

performance-based commission

private home office

wisconsin

kansas

georgia

oklahoma

florida

arkansas

tennessee

texas

south carolina

north carolina

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid medical insurance
• company-provided short-term disability and basic life insurance
• optional dental, vision, long-term disability, and additional life insurance
• generous paid time off and holidays
• 401(k)
• company equipment
• employee discount program.

Why this role

The role is fully remote but limited to residents of the ten listed states; the posting requires a private home office and bilingual capability as stated in the title.

About the employer

RevCycle Careers is hiring for this role. Industry: Collection Agencies. Sector: 56.