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Customer Relations Representative – State Farm Agent Team Member

Sarah Wickerham - State Farm Agent · Zanesville, OH · State Farm agency team

Compensation

$45k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Zanesville, OH

Schedule

Day shift

Posted

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Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Zanesville, OH. Compensation is $45,000–$65,000 per year. The role supports Sarah Wickerham’s State Farm agency and its customer relationships. The representative responds to customer inquiries, maintains accurate records, and coordinates with agency colleagues to resolve issues and support retention. The work contributes to customer satisfaction and the growth of the insurance agency.

What you'll do

  • Manage customer inquiries and resolve issues
  • maintain customer records and update information
  • assist with customer retention strategies
  • coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies
customer relations representative
insurance agency
customer service
customer inquiries
issue resolution
customer records
retention
zanesville oh
state farm agent
$45k–$65k/year
license reimbursement
performance bonus
flexible schedule
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Simple IRA
  • license reimbursement
  • performance-based bonus
  • health insurance
  • paid time off
  • training and development
  • advancement opportunity.

Why this role

License reimbursement, performance-based bonus, flexible schedule, training and development, and advancement opportunity are listed; customer service experience preferred.

About the employer

Sarah Wickerham - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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