Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Forest Lake, MN, with an annual salary of $50,000–$70,000. The role supports Jesse Johnson’s State Farm agency and its community members. The representative resolves customer inquiries, coordinates with agency colleagues, and anticipates customer needs. By providing policy information, assisting with policy updates, and following up on claims, the role helps reinforce customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist customers with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with other agency team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims follow-up

customer records

forest lake mn

jesse johnson state farm agent

$50k–$70k

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, advancement opportunities, paid time off, training and development, 401(k), performance bonus, and flexible schedule.

Why this role

The posting offers agency-paid licensing and training and development; previous customer service experience is preferred.

About the employer

Jesse Johnson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.