Customer Service Representative / Expediter

Job overview

The Customer Service Representative / Expediter role is onsite in Boulder, CO. Compensation is not specified. The position supports Domino’s Franchise’s customer service and order-expediting work as the market grows. The role responds to customer questions, processes orders, and coordinates expediting and issue resolution. Clear updates and accurate order handling help customers receive timely service and support the team’s customer-service processes.

What you'll do

• Respond to customer inquiries by phone, email, and in person
• process customer orders accurately
• expedite orders
• collaborate to resolve customer issues
• provide proactive updates about orders and potential delays
• identify appropriate opportunities to upsell or cross-sell
• contribute to improving customer-service processes and procedures.

What we're looking for

Skills & competencies

customer service representative

expediter

domino's franchise

boulder co

onsite

full-time

customer inquiries

order processing

order expediting

customer updates

problem solving

upselling

team environment

Work arrangement

• Weekend coverage required

Why this role

One to two years of customer service experience is preferred. The posting emphasizes communication, problem-solving, attention to detail, computer and typing skills, multitasking, and a patient, empathetic approach.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.