Automotive Service Advisor / Service Writer

Job overview

The Automotive Service Advisor / Service Writer role is onsite in Beaver Falls, PA, with compensation not specified. The position supports the Diehl of Beaver dealership service department, serving as the link between customers and automotive technicians.

What you'll do

• Greet customers and identify vehicle service needs
• create and manage repair orders
• document concerns and symptoms
• recommend maintenance and repairs
• provide estimates and explain recommendations
• communicate with technicians and customers about repair status
• obtain repair authorization
• schedule appointments and follow-ups
• review completed orders
• assist with warranty questions
• maintain records and support customer satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

service writer

customer service

repair orders

vehicle maintenance

automotive repair

dealership

beaver falls pa

diehl ford of beaver

full-time

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists medical, dental, and vision insurance
• 401(k) with company match
• paid vacation and time off
• employee vehicle, parts, and service discounts
• paid training
• and advancement opportunities.

Why this role

Dealership service experience is a plus; benefits may include paid training and professional development and career advancement opportunities.

About the employer

Diehl Ford of Beaver is hiring for this role. Industry: General Automotive Repair. Sector: 81.