Hospital Gift Shop Store Manager

Job overview

The Hospital Gift Shop Store Manager role is onsite in Coppell, TX, supporting a gift shop located at Brigham & Women's Hospital in Boston, MA. Compensation is not specified. Cloverkey describes its work as serving patients, families, visitors, and hospital staff. The manager leads daily shop operations, develops the team, and oversees sales, service, merchandising, and financial processes. The role helps create a welcoming shopping experience and maintain effective relationships with hospital partners.

What you'll do

• Lead daily gift shop operations
• drive sales and communicate goals and results
• recruit, train, coach, and develop team members
• create employee schedules
• maintain a clean and organized store
• execute visual merchandising and promotions
• ensure compliance with company policies, hospital requirements, and infection prevention standards
• oversee cash handling and deposits
• resolve customer concerns
• build relationships with hospital leadership, departments, and volunteers.

What we're looking for

Skills & competencies

store manager

hospital gift shop

retail operations

team leadership

sales

customer service

visual merchandising

cash handling

coppell tx

brigham & women's hospital

cloverkey

Work arrangement

• Weekend coverage required

Why this role

Hospital onboarding includes specified occupational health screening and immunization or vaccination requirements.

About the employer

Cloverkey LLC is hiring for this role. Industry: Clothing and Clothing Accessories Retailers. Sector: 45.