Insurance Customer Service Specialist
Compensation
$18 – $21 /hr
Employment type
Full-time
Work setting
On-site
Location
El Paso, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Insurance Customer Service Specialist is an onsite role based in El Paso, TX, offering a pay range of $18 - $21 per hour. This position supports the Sandra Serna State Farm Insurance agency by maintaining and maximizing relationships with personal lines clients. The role exists to service the agency's book of business and provide exceptional customer service. The specialist is responsible for explaining policies, processing changes, and fostering long-term client retention through proactive communication and support.
What you'll do
- Service new and existing clients in person, online, and by phone.
- Explain insurance coverages and rates.
- Process policy changes and billing functions.
- Monitor key metrics to ensure service targets are met.
What we're looking for
- Skills & competencies
- full-timeday shiftel paso txinsurancecustomer servicebilingualproperty and casualtystate farmclient relations$18-$21/hronsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with matching, health insurance, paid time off, and professional development.
Why this role
Requires active Property and Casualty General Lines License and bilingual English/Spanish skills.
About the employer
State Farm Insurance Sandra Serna A is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- All Other Insurance Related Activities
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 5f2f1ac2-21b0-41ed-b558-965664755680