Automotive Service Center Manager

Job overview

The Automotive Service Center Manager role is onsite in Tacoma, WA. The posting describes a competitive salary but does not provide numeric compensation. The manager leads the service department for The Shop Point S Tire and Auto Service, an automotive maintenance and repair provider. The role exists to oversee service-center operations, support the team, and maintain customer satisfaction while improving operational performance. It coordinates staffing, workflow, quality control, inventory, vendor relationships, and service performance measures.

What you'll do

• Oversee service-center operations
• lead service advisors, technicians, and support staff
• address customer inquiries and feedback
• monitor performance metrics
• manage schedules, workflow, and quality control
• maintain safety and policy compliance
• develop customer-retention and revenue strategies
• oversee parts and supplies inventory and vendor relationships.

What we're looking for

Skills & competencies

automotive service manager

service center operations

tacoma wa

the tire shop point s

full-time

team leadership

customer service

automotive maintenance

repair services

inventory management

performance bonus

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, employee discounts, free uniforms, health insurance, paid time off, training and development, wellness resources, dental and vision insurance, holiday benefits, and career development opportunities.

Why this role

Performance-based bonus, employee discounts, free uniforms, health insurance, paid time off, training and development, and wellness resources are listed.

About the employer

The Tire Shop Point S - Kirkland is hiring for this role. Industry: General Automotive Repair. Sector: 81.