Patient Concierge

Job overview

The Patient Concierge works onsite in Birmingham, AL, providing reception and administrative support for Spa Greystone. Compensation is not specified. The role is the first point of contact for patients and supports a welcoming, organized clinic experience. The concierge coordinates appointments, intake, communications, payments, and patient records, helping clinical and administrative teams maintain efficient operations and a smooth patient visit.

What you'll do

• Greet and check in patients
• schedule, confirm, and reschedule appointments
• collect and enter patient information
• manage calls and email
• assist with payment processing and insurance verification
• provide pre-procedure reminders and answer questions
• organize the front desk and patient flow
• coordinate with medical and administrative staff
• maintain HIPAA compliance and confidentiality.

What we're looking for

Skills & competencies

patient concierge

patient reception

appointment scheduling

patient intake

medical administration

patient records

hipaa

birmingham al

spa greystone

full-time position

Work arrangement

• Weekend coverage required

About the employer

Spa Greystone is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.