Customer Delivery Advocate

Job overview

The Customer Delivery Advocate works onsite in Midland Park, NJ, with delivery hours of 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Pay ranges from $20–$22 per hour. Carvana is a used automotive retailer focused on the customer car-buying experience. The advocate delivers vehicles, completes customer paperwork, and maintains safe vehicle and hauler operations. The role supports a smooth customer handoff while documenting interactions and meeting driving and vehicle-handling requirements.

What you'll do

• Deliver vehicles to customers using car haulers
• load and unload vehicles and inspect the hauler
• complete customer paperwork and tracking-system notes
• drive safely and maintain a clean driving record
• meet applicable notary and state system requirements.

What we're looking for

Skills & competencies

customer delivery advocate

midland park nj

carvana

full-time

vehicle delivery

customer experience

car hauler

driving safety

rotating days off

$20–$22/hr

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match
• potential overtime during busy seasons
• company-paid healthcare premiums, dental, and vision
• wellness program
• pet care savings
• paid time off
• tuition reimbursement or student loan repayment program, depending on education status
• equity grants and employee stock purchase plan
• professional development.

Why this role

Team members must be available to work seven days a week, with days off rotating between weekdays and weekends; a commercial driver’s license is not required for the hauler.

About the employer

Carvana is hiring for this role. Industry: Used Car Dealers. Sector: 44.