Hotel General Manager

Job overview

The Hotel General Manager role is onsite in Leland, NC, with pay of $60,000–$70,000 per year. Crown Hotel & Travel Management operates in the hospitality industry and offers hotel career opportunities. The General Manager oversees hotel operations and staff to maintain brand standards and guest service. The role coordinates front office activities, staffing, budgets, guest concerns, and communication with department heads to support smooth daily operations.

What you'll do

• Hire, train, supervise, evaluate, and coach hotel staff
• maintain brand and company standards
• assist with scheduling, billing, and accounts receivable
• coordinate daily activities and projects
• monitor payroll budgets
• resolve guest complaints and facility issues
• prepare front office reports
• conduct staff meetings
• establish front office procedures
• assign shifts
• coordinate with department heads
• support guest registration and payments
• review staffing and payroll reports
• submit and follow up on maintenance work orders.

What we're looking for

Skills & competencies

hotel general manager

leland nc

crown hotel & travel management

$60k–$70k/year

hotel operations

front office

staff leadership

guest service

scheduling

payroll budget

full-time

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• supplemental insurance
• enhanced paid time off
• paid training
• and company culture.

Why this role

Branded hotel experience and one year of customer service experience are required; IHG and/or OPERA experience is highly recommended.

About the employer

CROWN HOTEL & TRAVEL MANAGEMENT LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.